Emergency Tyres 24/7 LTD Terms & Conditions

Welcome to the Emergency Tyres 24/7 LTD website located at emergency-tyres.co.uk (the “Website”). These Terms and Conditions (the “Terms”) govern your access to and use of our Mobile Tyre Fitting and Locking Wheel Nut Removal services (the “Services”) and any other products or services offered by Emergency Tyres 24/7 LTD. Please read these Terms carefully before using our Services.

Acceptance of Terms

By accessing our Website, scheduling a service, or utilizing any service provided by Emergency Tyres 24/7 LTD, you agree to be bound by these Terms, which establish a contractual relationship between you and Emergency Tyres 24/7 LTD. If you do not agree to these Terms, you may not access or use our Services.

Services

Emergency Tyres 24/7 LTD is a mobile tyre fitting and locking wheel nut removal service that provides tyre fitting, locking wheel nut removal, and related services directly to customers at their location. Our services are available 24/7, subject to availability and scheduling.

Service Area

Our Services are currently available within specified areas in the United Kingdom. Our core locations include Surrey & Sussex, however, there may be certain areas within this location that are not available as part of our service when you enquire. Please check our Website or contact us directly to determine if we can provide Services in your location.

Use of Services

You must be at least 18 years old and possess the legal capacity to enter into these Terms and to use our Services. You agree to provide accurate, current, and complete information when scheduling or requesting Services and to update such information to keep it accurate, current, and complete.

Pricing and Payment

Prices for our Services are typically quoted over the phone at the time of your booking enquiry. In most cases, pricing details are provided verbally, considering the specifics of your service requirements. We strive to be transparent with our pricing, however, please note that quotes are subject to change based on the actual conditions encountered at the service location or any adjustments in service requirements made upon or after our technician’s arrival. We reserve the right to change prices for our Services at any time, but changes will not affect any bookings which we have already accepted with a quoted price. Full payment for Services rendered is due upon completion of the service. We accept various forms of payment, which will be detailed by our representative over the phone and/or provided on our Website.

Cancellations and Refunds

You may cancel a scheduled service by contacting us at least 4 hours before the scheduled time. If you cancel less than 4 hours before the scheduled time, or if our technicians arrive at the scheduled time & are unable to perform the service due to reasons within your control, you may be subject to a cancellation fee.

Warranty and Limitation of Liability

Emergency Tyres 24/7 LTD warrants that all tyre fitting and locking wheel nut removal services will be performed with reasonable skill and care. The warranty for any tyre or part supplied is provided by the manufacturer and not by Emergency Tyres 24/7 LTD. To the maximum extent permitted by law, Emergency Tyres 24/7 LTD shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.

Intellectual Property

All content on the Website, including but not limited to text, graphics, logos, images, and software, is the property of Emergency Tyres 24/7 LTD or its content suppliers and is protected by copyright and other intellectual property laws.

Changes to Terms

Emergency Tyres 24/7 LTD reserves the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on the Website. It is your responsibility to review these Terms periodically for changes.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.

Contact Information

For any questions or concerns regarding these Terms or our Services, please contact us at:

Emergency Tyres 24/7 LTD
Company No: 15410714
1 Rookery House, Grove Farm
Crookham Village
Hampshire
United Kingdom
GU51 5RX

By using our Services, you acknowledge that you have read and understood these Terms and Conditions and agree to be bound by them. These Terms and Conditions are effective as of March 2024.

Privacy Policy for Emergency Tyres 24/7 LTD

This Privacy Policy describes how Emergency Tyres 24/7 LTD, with the company number 15410714 and website emergency-tyres.co.uk (collectively referred to as “Emergency Tyres 24/7 LTD,” “we,” “us,” or “our”), collects, uses, and discloses your personal information when you use our mobile tyre fitting service or visit our website.

1. Information We Collect
   We collect information that you voluntarily provide to us, including when you communicate with us via email or phone, schedule a service, or otherwise interact with our website. This information may include:

– Your name, email address, phone number, and other contact details.
– Your vehicle information (make, model, registration number).
– Your location for the mobile tyre fitting service.
– Payment and billing information (although we do not store credit card numbers).

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, and operating system.

2. How We Use Your Information
   We use your personal information to:

– Provide, maintain, and improve our services.
– Process your transactions and send you related information, including confirmations, invoices, and recall notices.
– Communicate with you about products, services, offers, and promotions.
– Respond to your comments, questions, and requests.

3. Sharing of Information
   We may share your personal information with third parties in the following circumstances:

– With service providers who assist us in providing the mobile tyre fitting service.
– With our business partners who offer products or services that might be of interest to you.
– To comply with legal obligations, such as responding to a subpoena or search warrant.
– To protect the rights, property, or safety of Emergency Tyres 24/7 LTD, our customers, or others.

4. Data Security
   We take reasonable measures to help protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.
5. Your Rights
   You have the right to access, correct, or delete your personal information that we hold. You can also object to or restrict our processing of your personal information. To exercise these rights, please contact us using the contact details provided below.
6. Changes to This Privacy Policy
   We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.
7. Contact Us
   If you have any questions about this Privacy Policy, please contact us at:

Emergency Tyres 24/7 LTD
Company No: 15410714
1 Rookery House, Grove Farm
Crookham Village
Hampshire
United Kingdom
GU51 5RX